Refund policy
At NIN, your satisfaction is our priority. We're to help.
**Exchange Policy**
Items can be exchanged within three days of receiving your order. To qualify for an exchange, products must be:
- Unworn and unused
- Unwashed
In their original packaging with tags still attached.
Customers are responsible for any shipping costs associated with exchanges.
**Return Policy**
Returns are accepted only under the following circumstances:
- A wrong item was delivered
- The product arrived with a manufacturing defect
To initiate a return, you must contact us within 24 hours of receiving the item and provide clear photos that illustrate the issue. All returns will undergo inspection prior to approval.
If approved:
A refund will be processed within 7 business days.